Política de Privacidade

Privacy Policy

Last update: August 2022

At Eco Trip LDA, we recognize that earning and maintaining your trust is one of the most important things we do as a company. The protection of your personal data is very important to us. As such, we collect, process and use personal data exclusively in accordance with legal regulations.

By using our website on any device or providing information to us, you agree to the terms and conditions of this Privacy Policy in English. As our official language is English, this Agreement is only available in English and we assume you understand it.

Eco Trip LDA

ECO TRIP LDA is a tour service that allows users to discover the Ovar region independently or with a face-to-face guide with online reservations.

The party responsible for data protection is Eco Trip LDA. We reserve the right to adjust the content of this Privacy Policy from time to time.

We collect, process and use personal data only with your consent or where such processing or use is permitted by law. We will only collect, process or use the data necessary to use the website or the data you provide to us.

Processing and using data

Personal data includes information such as your name, your address and email address, or your telephone number. We collect, process and use the personal data you provide us when booking, for the following purposes:

Reservation and performance of the contract:

• Data you provide at the time of booking, such as your name, email address, telephone number and the information provided depending on the services used.

• We collect, process and use transaction data related to your activities on the websites, such as bookings.

• Billing and other data you specify for reservations.

• Data that is transmitted as part of chats and correspondence on the Website or by email, fax or postal mail.

• Other personal data we ask for.

• Data that you voluntarily provide to us during the registration process.

Making contact:

• If you share personal data for the purpose of establishing contact, we will only store that data for as long as necessary for communication purposes. When personal data is no longer needed, it will be deleted.

Transfer of personal data

Eco Trip will not share your personal data.

Cookies

We use cookies to recognize you as a user while using the website for the correct functioning of the website. A cookie is a text file that is stored on your computer and that allows you to analyze your use of the Site. If you do not wish to use cookies, you can block their use in your browser. As a result of blocking cookies, you may not be able to use certain functions of the website.

Google Analytics

Eco Trip uses Google Analytics. We use Google Analytics for the purpose of evaluating your use of our website through the use of cookies. You can refuse the use of cookies by selecting your browser settings. However, please note that if you do this, you may not be able to fully use all functions of the website.

Ecotrip.pt uses Google Maps (“Google Maps API”) which provides more information. Certain data may be transmitted to Google when it is being used, but this is done anonymously.

Use of data for marketing purposes

Eco Trip uses your personal data for marketing activities, such as sending emails, based on your consent statement.

We would like to obtain the following declaration of consent from you: I agree that every month, Eco Trip will email me interesting travel tips and best deals. You can revoke this consent with Eco Trip at any time. Just send an email to the following address: geral@ecotrip.pt or click on the “unsubscribe” button in the email itself.

Data storage

Your personal data will only be stored for the time necessary for the purposes stated in this Privacy Policy or for as long as required by law.

Right of access, rectification, deletion

You have the right to receive information about your stored personal data at any time. If your data is stored incorrectly, we will gladly correct or delete it. Furthermore, you have the right to have all your data deleted from our database. Please feel free to inform us of any changes to your data at any time.

Use of services:

Services contracted to Eco Trip can be canceled 24 hours before the start of the service or in the case of services lasting less than 12 hours, which can be canceled up to 6 hours before the start of the service, with a refund of 80% of the amount paid. , except when the price paid was the subject of some type of promotion or discount, in which case the service cannot be canceled, and the amount will be paid in full.